[Resolved] Eureka Forbes — no technician turn up even after 11 days

shejuguru

from Gurgaon, Haryana

Address:

673620

I registered one complaint about the non working of my water purifier. Initially i was told that a technician would visit the premises within 2 days, now its is more than 10 days no one has turned up.
I had plans of buying eureka forbes vacuum cleaner, luckily this incident has helped me understand the company better.
In case if any higher authority is watching this the complaint no is - [protected]

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Oct 31, 2017

Complaint marked as Resolved

Finally the technician arrived and rectified the error. Thank you consumercomplaints.in for your kind support.

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

Eureka Forbes Customer Care's response Dear Sheju,

I have informed my team in Kochi about your concern. They'll get in touch with you at the earliest to do the needful. Request your patience meanwhile.

Regards,
Anita

Verified Support

Oct 25, 2017

Eureka Forbes Customer Care's response Dear Sheju,

A representative from my team tried calling you but couldn't get through. Please share an alternate contact number or a convenient time when my team can get in touch with you.

Regards,
Anita

Verified Support

Oct 31, 2017

Eureka Forbes Customer Care's response Dear Sheju,

I'm glad to know that your issue has been resolved. Feel free to get back in case you require any further assistance.

Regards,
Anita