[Resolved]  Eureka Forbes — Non delivery of product by scheduled date

Address:	Ambala, Haryana, 133001
Website:	eurekaforbes.com

Purchased aqua guard geneus plus on 12 Jan 2017 on eureka forbes site thru online payment. Received confirmation mail n sms stating delivery by 14 Jan 2017. When contacted customer care on 14 Jan 2017 was conveniently told that the same will be delivered within 4 to 5 working days n the to be delivered by date received by me was a technical fault of the website as it was newly launched. When customer care was contacted again on 17 Jan 2017 was told thrice that the product will be delivered by 2000 hrs on 17 Jan 2017. What steps will the company take to keep its word on the delivery date n time or will it keep on flouting the government laws openly. Nobody from the company gave a call to me regarding their inability to deliver the product by the due date. It's always I had to give a call n was kept on hold many a times for them to retrieve all the information. Where is the professionalism of this company. Can anyone resolve the problem. It's really shameful on part of the company.