[Resolved]  Eureka Forbes — not attending to compliant

Address:East Godavari, Andhra Pradesh, 533004

On 5th of this month my machine which is under amc (Customer code [protected] & reg contact no [protected] & [protected]) was attended by your techinican for service. After service there was waterleakage from machine and same was informed to the over phone. Next day they attended and repaired. But to our surprise now water is over flowing and heavy leakage of water is observed. Even machine is not working. The same is complained to mr. Arjuna rao (Kakinada a. P service point)
Cell no [protected] on 12th of this month. He promised to depute one person to attend the same. But so far no body turned up. This is the worst service given by your people here at kakinada. We experinced this type of service earlier also...
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Mar 22, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
Eureka Forbes Customer Care's response
Dear Venugopal,

I've shared your concern along with your details with my team in Kakinada. Be assured, they’ll connect with you as soon as possible to assist you further.

Regards,
Anita
Verified Support
Feb 18, 2019
Eureka Forbes Customer Care's response
Dear Venugopal,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Anita
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