[Resolved]  Eureka Forbes — not getting ro water and care person is avoiding and not co-operating

Address:100 ft road, opposite to diamond hotel, sangli, 416416, Sangli, Maharashtra, 416416

Its been 7 months
Since then till now aquaguard is not working proparly, we have registered complaint many times, care person in sangli comes and goes and avoids problem as he doesn't want to change faulty part of aquaguard so problem is not resolved, it's not giving ro water from starting day, every time i register problem and there is part which is faulty so need to chnage but care person from sangli are not resonding and giving excuse every time; we have invested 170000 and now it's of no use; aquagurd care centre should look in this matter and i have told i will complaint register at head office then also they are saying ok you can register but they are not co-operating to change part and give ro water with proper tds... If we are investing money then we suppose for worth..
If we are trusting then you should be worth..
Very disappointing
Plz guys never go for this
Dont waste your money as we did
Customer id - [protected]
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Jul 25, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2019
Eureka Forbes Customer Care's response
Dear Hemansi,

I have responded to your concern here: https://bit.ly/2WYpT4W. Request you to check the same.

Regards,
Shiraz
Complaint comments 

Comments

My complaint ref number is [protected]. It is not woking from June 7th. I called to customer care nearly around 15 times but there is no response I haven't availed any swrvice till now.
Eureka Forbes Customer Care's response, Jul 4, 2019
Verified Support
Dear Sujatha,

I have shared your details with my team in Chennai. They will soon get in touch with you. Request your patience.

Regards,
Piyush
Eureka Forbes Customer Care's response, Jul 5, 2019
Verified Support
Dear Sujatha,

Basis the feedback from my team, I understand that your issue has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Piyush

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