[Resolved]  Eureka Forbes — not happy with the product

Address:641004

Hi sir,
We bought the product in the month of sep 2017. The product was working fine for three months. It started giving problems from the third month. We are doing service each month for cleaning the filter. There was some problem in the product in the fourth month. After several calls made to customer service, the service engineer came and fixed the issue temporarily. The product main component is replaced in three months time. We had made several complaints to the customer service. When we contacted them they are not helping to reliving their senior coordinates number. They are not responding on refunding the process. Please help us in resolving the issue.

Thanks
Anil
Was this information helpful?
No (0)
Yes (0)
May 20, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2018
Eureka Forbes Customer Care's response
Dear Anil,

Please share your registered contact number/customer ID here. I will have my team connect with you soon to address your concern.

Regards,
Anita
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7757
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information