[Resolved] Eureka Forbes — Not providing the services in spite of Annual maintenance contract | |||||
I have done AMC for water purifier of Eureka Forbes, model -Reviva As machine is making very noise and taking very long time for water filtering I have raised service request 3 times. But without attending the call they have closed my service request. I have taken this point to their call centre executives but they did not help me except appreciating my inconvenience. Following are the service requestes closed without doing any services. service requests numbers are [protected], [protected], [protected]. my customer id [protected] Was this information helpful? | |||||
Apr 6, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jan 25, 2017 Eureka Forbes Customer Care's response Dear Manoj, I have made a note of your issue and forwarded the same to my team. They shall address your concern soon . Regards, Priya Verified Support Feb 22, 2017 Eureka Forbes Customer Care's response Dear Manoj, I have received feedback from my team that your issue has been resolved. Do get back to me for any further assistance. Have a great day ahead! Regards, Priya | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Thank you for bringing this to my notice. Please share your registered contact no./customer ID and I'll have my team to look into this as soon as possible.
Regards,
Piyush
I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.
Regards,
Piyush
As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.
Regards,
Piyush