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Eureka Forbes

[Resolved]  Eureka Forbes — not received gift with purifier

Address:Pune, Maharashtra

I bought dr aquaguard from eureka forbes on 30th july through online. I received delivery on 7th august, but i have not received the provogue watch along with the purifier as committed by eureka forbes. May i know the reason, why didnt i receive my gift and when will i receive my gift? By making such mistakes you are spoiling your reputation in market.
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Aug 19, 2017
Complaint marked as Resolved 
Thanks Eureka :)
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2017
Eureka Forbes Customer Care's response Dear Ganesh,

I will surely help you with your concern. Kindly share your registered contact number/customer ID & I’ll get back to you at the earliest.

Regards,
Priya
Aug 13, 2017
Updated by ganeshdhole Hi Priya,

As per your request, I have provided my contact details. But still I have not received any response from your side. Asking for contact details was just formality or what? Please reply and let me know when am I going to receive my gift?
Verified Support
Aug 23, 2017
Eureka Forbes Customer Care's response Dear Ganesh,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya
Complaint comments 
1 Comment

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Comments

Hi Priya,

Thanks for your concern.

My address is as below:
Ganesh Dhole
Room No. 06
Vitthal Seva Sadan Building
Sudarshan Nagar, Lane No. 03
Pimple Gurav
Pune 411061

My mobile no. [protected]

Regards,
Ganesh
Reply
Eureka Forbes Customer Care's response, Aug 14, 2017
Verified Support
Dear Ganesh,

Thank you for sharing your details. I'll have my team from Pune get in touch with you soon to resolve your issue.

Regards,
Priya
Eureka Forbes Customer Care's response, Aug 14, 2017
Verified Support
Dear Ganesh,

Basis the feedback received I understand that your concern has been resolved. Let me know if you need any other assistance.

Regards,
Priya

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