[Resolved] Eureka Forbes — Obnoxious service

cman

from Chennai, Tamil Nadu

Address:	600017
Website:	eurekaforbes

I had purchased a water purifier and was delivered on Monday. Ever since then we have been following up with the sales person - Sampath, T.Nagar office, and he tells that someone will come def by 11am. This has been happening over last 4 days with NO HELP whatsoever except for empty promises and ZERO value for others time. Am worried what will happen on service if the initial response is so disappointing.

I urge all to pls be clear on installation as post sales and monies coming, this company also seems to have zero value for customers

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Mar 29, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2017

Eureka Forbes Customer Care's response Dear cman,

I'll get this done for you. Please share with me your customer ID and contact number as it'll help me assist you with the installation at the earliest.

Regards,
Priya

Verified Support

Feb 22, 2017

Eureka Forbes Customer Care's response Dear cman,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

Verified Support

Feb 24, 2017

Eureka Forbes Customer Care's response Dear cman,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya