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Eureka Forbes

[Resolved]  Eureka Forbes — order cancelled and refund not received

Address:Ahmedabad, Gujarat, 380051

Hi,

I am follow-up for last 5 days for payment but till payment not credited in my account.

Pls find below 2 request raise for issue.

[protected] & [protected]

Pls process my payment on priority & confirm.
Also not ashish patel who is coming at my home for sale of product not pick up my phone from last 5 days. My contact no. [protected], , , , , , , ,
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Nov 11, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Oct 04, 2018
Updated by Chirag Sadhwani I also submit request at ur office
Verified Support
Oct 05, 2018
Eureka Forbes Customer Care's response Dear Chirag,

I have asked my team from Ahmedabad to get in touch with you. They will do the needful as soon as possible. Request your patience meanwhile.

Regards,
Anita
Oct 05, 2018
Updated by Chirag Sadhwani Pls give me time for patience
Oct 05, 2018
Updated by Chirag Sadhwani I am not received my refund after 10 days and no response from company
Oct 07, 2018
Updated by Chirag Sadhwani As per last call I receive payment by Saturday EOD but still payment not received.
Verified Support
Oct 09, 2018
Eureka Forbes Customer Care's response Dear Chirag,

I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Anita
Complaint comments 
1 Comment

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Comments

This company’s Aquaguard is not at all satisfying. In 4 months 3 filters have been changed still there is no result. Useless product. I suggest no one must buy EUREKA FORBES company's Aquaguard. It is a cheat.
Reply
Eureka Forbes Customer Care's response, Oct 5, 2018
Verified Support
Dear Ashish,

I'd like to take a detailed feedback about your experience. Please send in your customer ID and registered contact number here, for it will help me connect with you.

Regards,
Priya
Eureka Forbes Customer Care's response, Oct 9, 2018
Verified Support
Dear Ashish,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Oct 12, 2018
Verified Support
Dear Ashish,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya

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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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