[Resolved]  Eureka Forbes — ordered dr.aquaguard water filter a week before and not yet received and no update till today( water filter not available in category)

Address:Bangalore Urban, Karnataka, 560024

Ordered the Dr.Aquagaurd Magna HD-RO+UV last saturday-8thJul17.
Sales persons Mr.Nagraj and Raghavendra from Vidyaranyapura Bangalore had come to the residence taken the order.
Had informed that monday-10thJul17, the water filter will be delivered .
There is no single call for the update on this.
Repeatedly calling Mr.Nagraj not responding properly.
Till today there is no update.
Nagraj Number is [protected].
Raghavendra number is [protected].
CustomerID:[protected]

This is not a good service to the cutomers. Atleast there should a call from the company to update the status .
Was this information helpful?
No (0)
Yes (0)
Aug 19, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2017
Eureka Forbes Customer Care's response
Dear Vijayashree,

I have escalated your issue to my team at Bangalore. They will get back to you in sometime for further assistance.

Regards,
Shiraz
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7753
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information