[Resolved] Eureka Forbes — Paid booked water purifier month over product not yet deliver

Mallikarjun MM

from Bengaluru, Karnataka

Address:	560061
Website:	eze.cc/r/o/Ujq1BMEU

Http://eze.cc/r/o/Ujq1BMEU
This is mallikarjun m m, i booked by paying rs-17990 for dr. Aqua-guard water purifiers hd+ro+uv on 3rd june to eureka forbes ltd sales executive manjunath (Mob no:[protected]) & shiva (Mob no:[protected]).. They have received the amount saying our delivery boy deliver the product, but still i dint get any of single massage from them... And i also take number one of their manager name saying basavaraj (Mob no:[protected]) he say some compromises then he not at all picking my call. And he also say we nothing to do about this since tha sales boy left with money.. And he suggest whatever you will do like you want.
Further i was booked complaint aqua call centre they were said we are working on that... Later again i call ask to them they simply saying without considering costumer expectation they saying sorry sir i for gotten...
Sir please help me out to get the product or money
Mallikarjun m m
[protected]@yahoo.com

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Jul 26, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2017

Eureka Forbes Customer Care's response Dear Mallikarjun,

Please share with me your customer ID and contact number. I'll have my team look into this issue at the earliest.

Regards,
Priya

Jun 24, 2017

Updated by Mallikarjun MM My mob number
[protected]

Verified Support

Jun 25, 2017

Eureka Forbes Customer Care's response Dear Mallikarjun,

I have escalated your concern to the relevant team. Rest assured, they'll surely look into it at the earliest.

Regards,
Priya