[Resolved] Eureka Forbes — pathetic customer care & after sale service | |||
Hey eureka forbes is one of d worst in relation to customer satisfaction & after sale customer support. As they don't make any follow up for complaint raised, simply direct us to agency's. Coming into my case i had taken warranty for aquagurad water purifier, but due to mandatory service we raised the complaint from then onwards d entire drama started technician came & he's not cable enough wats happened and he done something and left off, from there problem after problem has been raised after every vist of them. Due to which my unit wasn't in working conditions for the past one month. So we call customer support every time they even cared regarding the follow up.. Ref: complaint no [protected]. Followup number [protected] Was this information helpful? | |||
Jun 30, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support May 11, 2019 Eureka Forbes Customer Care's response Dear Charan, Your request has been escalated to my service team in Hyderabad. They will get in touch with you at the earliest for further assistance. Request your patience meanwhile. Regards, Anita Verified Support May 16, 2019 Eureka Forbes Customer Care's response Dear Charan, I've been updated by my team that your concern has been addressed. Thank you for your support. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Please share your registered contact number/customer ID and I’ll definitely have my team look into your concern at the earliest.
Regards,
Priya
I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.
Regards,
Priya
As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.
Regards,
Priya