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[Resolved]  Eureka Forbes — pathetic service from eureka forbes

Address:Pune, Maharashtra, 411026

Respected sir, we have hot and cold eureka forbes water purifier machine at our gym which cost around 80000/-rs after purchasing so costly machine after service was so pathetic that from one week we are facing problem from the machine and the service men has not been sent after complaining their customer care, its not a first time it has happen now several times please check this problem.
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Oct 27, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
Eureka Forbes Customer Care's response Dear Omkar,

Kindly share your registered contact number or customer ID here. Assuring you that I'll have my service team to look into this at the earliest.

Regards,
Anita
Dec 08, 2017
Updated by Omkar Premal customer id: [protected]
dr.sarika mengade
[protected]
Respected sir, we have hot and cold eureka forbes water purifier machine at our gym which cost around 80000/-rs after purchasing so costly machine after service was so pathetic that from one week we are facing problem from the machine and the service men has not been sent after complaining their customer care, its not a first time it has happen now several times please check this problem.
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dr.sarika mengade
[protected]
Respected sir, we have hot and cold eureka forbes water purifier machine at our gym which cost around 80000/-rs after purchasing so costly machine after service was so pathetic that from one week we are facing problem from the machine and the service men has not been sent after complaining their customer care, its not a first time it has happen now several times please check this problem.
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Eureka Forbes Customer Care's response, Dec 12, 2017
Verified Support
Dear Sarika,

I've escalated your concern to my service team in Pune. They'll connect with you at the earliest to fix the issue in your product.

Regards,
Shiraz
Omkar Premal's [Complaint's author] reply, Dec 19, 2017
respected sir/mam the problem is still not solved the service man came and he just noted problems and gone, and the machine is not delivering purified water till now. please follow up as soon as possible.
Eureka Forbes Customer Care's response, Dec 23, 2017
Verified Support
Dear Sarika,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Shiraz

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