Eureka Forbes — Payment Not Received

Address:Hyderabad, Andhra Pradesh

I have been purchased Eureka Vacuum Cleaner on 29th june, delivered on 3rd July. I am not satisfied with performance of Product and cancelled product on July 5th. Cancelation team(Pune) was telling story like product was cancelled and Hyderabad Customer Care Team was telling story like Open Status. No One has responded properly. I am keeping sending mails/calling customer care, no response.
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Eureka Forbes customer support has been notified about the posted complaint.
Sep 01, 2015
Updated by kishorebonthala
Raising complaint in consumer complaints same like eurka customer / customer care officer are the same.
I have been waited almost 3 months, No one has been approached. It’s stupid thing of buying eureka product. I will go to next setup as Consumer court and will come to know problem with customer/Eurkea Forbes.
Complaint comments 

Comments

Hi kishore,

We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team
Hi Eureka Team,

Please find details

Customer ID - [protected]
Compliant ID[protected]/82698410
Follow up Activity -- [protected]

I am keep on sending email to [protected]@eurekaforbes.com, [protected]@eurekaforbes.com,

Regards,
Kishore
Dear Team,

Small updated.

I am trying to escalate issue to next level, It's not allowing me to do the same. Error was showing input ticket number is not valid, it was not first time. Please find attached screenshot.
Is there any update. 7 days has been passed.
Is there any update.10 days has been passed.
Is there any update.
Is there any update.

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