[Resolved] Eureka Forbes — Poor after sales support / aquaguard classic

rajkochi

from Kanchipuram, Tamil Nadu

Address:	Ernakulam, Kerala, 682013
Website:	www.eurekaforbes.com

I have purchased the model aquaguard classic water filter a year back. I had to call / mail them several times to get it serviced where one of the free service was due in 6 months... Now even after a year, no body has turned up for second free service.

I have booked a complaint on 5th august, 16 and it is 11th august, 16 today. Today also i called their service helpline # 3988 3333... Spoke to their representative kritika who has apologized for delay and promised that a technician would definitely come today...
But its almost 6 pm now.. Nobody has come..

If this is the after sales service they have, how can we trust their products???

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Sep 14, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2016

Eureka Forbes Customer Care's response Hi Raj,

Thank you for writing in. Your concern is o[censored]tmost important to us. Please share your registered contact number/customer ID and our team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team.