[Resolved]  Eureka Forbes — poor quality of hose pipe supplied to me on 22.05/18 against payment.

Address:Lucknow, Uttar Pradesh, 226022

I had purchased a new hose pipe for my old vacuum cleaner against payment f rs. 750/- for my old vacuum cleaner purchased in 1992. On the same date i had also got the motor of the vacuum cleaner replaced. The job was carried out by your technician mr, deepak rastogi.
The hose supplied was f poor quality. It tore off at the base of contact with the vacuum cleaner in july, the hose pipe supplied to me with the vacuum cleaner lasted over 25 years.
I made the following complaints to your helpline from my registered mobile numbers but to no avail.
1. C. No.[protected] dated 28/07/18
2. No complaint no sent dated 06/08/18
3, c. No. [protected] dated 07/08/18
This complete inattentiveness is very disheartening and entirely contrary to the service consciousness of eureka forbes.
Capt. Naresh chandra 181/8 indraprasth nagar picnic spot road. Lucknow 226022.
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Oct 5, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2018
Eureka Forbes Customer Care's response
Dear Naresh,

I'll surely assist you with this. Please share your registered contact number or customer ID so that my team can get in touch with you for further assistance.

Regards,
Anita
Verified Support
Sep 03, 2018
Eureka Forbes Customer Care's response
Dear Naresh,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita
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