[Resolved] Eureka Forbes — problem with dr aquaguard magna

Mihir Nabar

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500049

We have a problem with the Dr Aquaguard Magna at our home. It takes hours to fill the water storage and is leading to a lot of water wastage. I first lodged a complaint on August 1, 2018 and have been trying to follow up with the customer care everyday since. However, even after 4days, there has been no contact from any local technician. The people at customer care keep saying that they will arrange for a visit soon but there is no response from the local team in Hyderabad. My complaint number is [protected].

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Sep 9, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Eureka Forbes Customer Care's response Dear Mihir,

I completely understand your concern. Your service request has been shared with my team in Hyderabad. They will connect with you as soon as possible to complete the same. Request your patience meanwhile.

Regards,
Priya

Verified Support

Aug 06, 2018

Eureka Forbes Customer Care's response Dear Mihir,

As per the recent conversation gad with my representative.I understand your issue has been resolved. Do get back to me if you need any assistance in future.

Regards,
Priya