[Resolved] Eureka Forbes — product defective no replacement or cash back till date and sales person not even receiving the call

complaint against eurekaforebes

from Vadodara, Gujarat

Website:

www.eurekaforbes.com

Product - dr aquaguard magna ro uv tds (Nxt) from eurekaforbes sales person sajan verma[protected], the product is defective and now when we r asking for replacement he is not picking call and till date no help from company side twice service person came dissembled the who ro but couldnot solve the issue and now they not responding, they fooled us and the sales person asked for rs7500 extra apart from rs 19490 which we paid for replacement till he can sell the defective product which we got to anyone else.

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Oct 4, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

Eureka Forbes Customer Care's response Dear Customer,

Please share your registered contact number and location details here. I’ll definitely have my team look into your issue at the earliest.

Regards,
Priya

Verified Support

Sep 03, 2018

Eureka Forbes Customer Care's response Dear Customer,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya