[Resolved]  Eureka Forbes — Product - invisipure ro

Address:

Mumbai City, Maharashtra, 400081

Complaint No. / Request No. [protected] dtd 6th Sept'16.
After vigorous following with 3-4 different agency numbers, none of the agency is bothered to attend the complain. Technician Mr. Rajesh Kesarkar (+91 [protected]) supposed to attend the complaint but when we were trying to reach him, his phone was switched off and when we could get in touch with him on 8th/9th Sept'16, he informed to me that, he is out of station for Ganesha festival & can't attend the complain & asked to contact Mr. Sameer, i guess, his boss.

Mr. Sameer has diverted call to Mr. Vinay Jadhav & further he diverted to Akhand Pratap Singh and then further he asked to contact service station in Mulund (E) because he doesn't service in Mulund East area.

Tried to call regional office[protected] for more than 30-40times but never got thro' and finally y'day evening spoke to Ganesh Mahadik, who has promised to resolve the matter today before 2pm but still there is no one attended the complaint.

It was completely causal approach by all the relevant people, however now I am going to take this matter thro' the legal opinion to Consumer forum.

For such an essential matter, there is no serious response from Eureka Forbes and matter will be handle now differently because my families health is more important than that of the approach & attitude of responsible people at Eureka Forbes.