[Resolved] Eureka Forbes — Product is giving problem | |||||
Product is giving problem, had complaint many a times. its been over 6 months but the problem is not been resolved by the company and on top now there person has stopped visiting. Though my Dr Aqua Gaurd Magna is in warranty but still everytime the tecnician visit my place they asked us to take the contract and then the problem will get resolved and when we ask why in warranty we we to take contract for that they don't have any answer. Please tell me how to go forward. Was this information helpful? | |||||
Jul 1, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support May 25, 2017 Eureka Forbes Customer Care's response Dear Richa, Request you to share your registered contact number/customer ID as it will help my team to fix the issue in your product. Regards, Shiraz Verified Support May 28, 2017 Eureka Forbes Customer Care's response Dear Richa, I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest. Regards, Shiraz Verified Support May 30, 2017 Eureka Forbes Customer Care's response Dear Richa, As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Regards, Shiraz | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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