[Resolved]  Eureka Forbes — product return- unboxed

Address:560024
Website:www.eurekaforbes.com/water-purifiers/by-category/dr-aquaguard

I would like some one from eureka to pick up the aquaguard unit that i bought from eureka and took delivery on 19th sept. My customer id-[protected], i lodged a return request complaint (Ref # 760) on 21st sept and no one has contacted me till now. I tried to reach the online purchase hotline and could not get through to anyone. I tried to contact the branch manager, mr. Vishwanath via phone and he will not answer the calls. I am desperately trying to get someone to answer my request. Please help me with my return of the equipment. I am very disappointed in the service
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Oct 27, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Eureka Forbes Customer Care's response
Dear Dr. Anu,

I've shared your concern with my team in Bangalore. They'll connect with you soon to look into your concern. Request your patience meanwhile.

Regards,
Piyush
Complaint comments 

Comments

Thank you for the note Piyush. I will wait for someone from the company to contact me.
Thank you to Consumer Complaints and to Eureka Forbes for resolution of my problem.
Eureka Forbes Customer Care's response, Oct 28, 2017
Verified Support
Dear Dr. Anu,

I am glad that your concern has been addressed. Do get back in case you require any other assistance.

Regards,
Piyush

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