[Resolved] Eureka Forbes — Purchased a vacuum cleaner and air purifier on 26/3/17 no tax invoice to date

Santosh Benjamin

from Bengaluru, Karnataka

Address:

560038

I purchased the above items.
Delivered at home by the agent, and cash paid. refused other forms of payment
I was told that the tax receipt would be e-mailed and hard copy delivered.
Many calls made to the customer care They would not even register the complaint.
No response. It seems to be a scam Without a tax receipt I cannot register the purchase and if there is a problem claim warranty.
Tried to call the corporate office in Mumbai and no one answers the phone. No [protected] I am at my wits end and do not know how to proceed. Can you please advise?

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May 27, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

Eureka Forbes Customer Care's response Dear Santosh,

Please share your registered contact number/customer ID and I'll have my team connect with you soon.

Regards,
Anita

Verified Support

Apr 24, 2017

Eureka Forbes Customer Care's response Dear Santosh,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Anita

Verified Support

Apr 26, 2017

Eureka Forbes Customer Care's response Dear Santosh,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Anita