[Resolved]  Eureka Forbes — recovery of full amount instead of installment

Address:690515

Sir,
1. Please reference my order id no[protected] and subsequent
Correspondence made with your office through email in respect of raghunadhan n, puthenveedu, house no 14/423d aiswarya lane, nss road, kumbalangivazhi, cochin 682006.

2. I was purchased one euroclean wd x2 against above mentioned id. The items was booked by me on installment basis. But after delivery full amount has been recovered from my credit card which is not understood. The matter has been taken up with your office for needful action to refund the money at the earliest. Even after lapse of two months no needful action has been taken from your side. May i request you to kindly take suitable action to refund the amount at the earliest.

Yours faithfully,
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Jul 18, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2018
Eureka Forbes Customer Care's response
Dear Reghunath,

I'll surely look into this. Please send in your registered contact number/customer ID. I will have my team connect with you.

Regards,
Anita
Complaint comments 

Comments

Sir,

I have been submitted all the information as desired. But your company has not take any fruit full reply till date.
Again I am requesting you to kindly refund the money after deducting the installment.
Eureka Forbes Customer Care's response, Jun 26, 2018
Verified Support
Dear Reghunath,

I will need your registered contact number or customer ID to have the relevant team get in touch with you. Kindly send the same here for further assistance.

Regards,
Anita

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