[Resolved]  Eureka Forbes — refund is not yet credited in my account

Address:

382405

I have purchased my order on 9 Sept 2018 and return same product. Request has been raised on 24th for refund from eureka forbes. There is not any update from there. I daily need to call eureka forbes and need to take follow up about refund and it is not my job ok?. Its your job to verify customer get refund on time or not just like you are verifying product has been delivered on time or not?. Yesterday i call at your service number '[protected]'.
Your service executive told me that your Floor Team Lead having name shakti will send transaction details of refund on my register email id but there is no updated from your end. I call till 15 minutes on your '[protected]'. but none of your executive is receiving call of mine. Even the sales person Mr Ravi Pal (Ahmedbad branch) Emp code EMP CODE 9059726 not receiving call. I need total solution today End of the day otherwise i am going to file a case against eureka forbes in consumer court of india. Third class service and totaly fraud company.