Eureka Forbes — Regarding aquaguard water purifier problem not yet resolved my asset id: 29096689

Hi sir/madam,
My Eureka Forbes aquaguard asset id:29096689
Name :Rajith kumar

Iam from chennai kundrathur..this is regarding my aquaguard magna purifier amc renewal...I have put 2years amc for my aquaguard water filter on 17-apr-2019...one set of filters changed on starting of the amc ...another set of filters changed on jul 2020...last month they came for service and told our filters got damaged...carbon filter got opened.. within 8 months how it's possible I don't know...and other thing ...we are having amc till this 17 th of April 2021...he supposed to replace as that filter alone...but that technician asking me to renew that amc now...I cpmpalined in customer care also...but they are not speaking reponsibly...he is asking us to do as per technician advice...I informed him clearly we bought this because of Eureka Forbes not for that technician...but not proper reply...he is telling that he will arrange technician but not sure about carbon filter change...iam having call recording proof also...please check this issue and solve my issue ...I wanted my filter to be changed without any charge...but sure I will renew my amc after my present amc date...kindly resolve my issue...