[Resolved] Eureka Forbes — regarding service & product

Satyaprakash patel

from Bengaluru, Karnataka

Address:	Jabalpur, Madhya Pradesh, 482011
Website:	[email protected]

Dear sir

I have purchase a aguagard revival nxt uv water purifier on 02/07/2017 m/s gangotri enterprise jabalpur (M. P) but till date not give costoomer warranty card and my filter not work on 01/08/2017. I am many times call firms and customer care but till date my problem dose not solve. M/s gangotri enterprise jabalpur was give offer time of purchase life time service free and one umbrella but till date umbrella are not received, life time services only letter head writing without name &seal not any contract no or responsible person name.
Hence, it request please solve my problems.

Regards

Satya prakash
Qtr. No.3046
New colony sector - ii gcf estate jabalpur (M. P) 482011
Mobile no.[protected]
Email. Id. [protected]@gmail.com

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Aug 30, 2017

Complaint marked as Resolved

On date 30/08/17 problem not solve.

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2017

Eureka Forbes Customer Care's response Dear Satya,

I have shared your details with my team in Jabalpur. They will get in touch with you at the earliest for further assistance.

Regards,
Anita

Aug 31, 2017

Updated by Satyaprakash patel Service complained attend by service provider but problems not solve water likege by RO already.i request please exchange my product due to performance of aguagard Revival NXT UV is very poor.