[Resolved] Eureka Forbes — repair aquaguard ro

maann9669

from Baraut, Uttar Pradesh

Address:

Csd canteen mathura, Mathura, Uttar Pradesh

Hello,
I purchased aquaguard ro 4 months ago, after this water purifier has stopped working. I have contacted costumer care and i lodged the complaint but there is no action taken yet. I have been told many times that technician would visit within 48 hours. But i have waited for almost 10 days but nothing happened. Before, during the purchase, they promised me that our purifier would give 40-50 litre per day but now they are claiming 18-20 ltr per day. I have raised complaints many times. I am totally tired now.

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Dec 15, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

Eureka Forbes Customer Care's response Dear Customer,

Please share your registered contact number and customer ID here. My service team will get back to you at the earliest for further help.

Regards,
Priya

Nov 09, 2019

Updated by maann9669 I did few days before. But problem has not been resolved. I mailed you.

Verified Support

Nov 10, 2019

Eureka Forbes Customer Care's response Dear Customer,

Kindly share your registered contact number & customer ID here. I'll have my team get in touch with you at the earliest to address your concern.

Regards,
Priya

Verified Support

Nov 11, 2019

Eureka Forbes Customer Care's response Dear Customer,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Priya

Nov 11, 2019

Updated by maann9669 My contact number is [protected] and my email id- [protected]@gmail.com and furthermore Please don’t resolve my issue with my local representative of your. There service is very poor.

Nov 11, 2019

Updated by maann9669 Eight two seven nine three three nine four six four

Verified Support

Nov 14, 2019

Eureka Forbes Customer Care's response Dear Customer,

I have asked my team from Mathura to get in touch with you. They will do the needful as soon as possible. Request your patience meanwhile.

Regards,
Priya