[Resolved] Eureka Forbes — roen water purifier

Akhil Govila

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700027
Website:	www.aqua guard.in

My consumer id [protected]. Located at kolkata, alipore. Product model en ro. Brought in the year 2013. Till now on an average we have paid rs.15000/- as services contract. Again the new contract demands rs.5500/- for annual renewal.
Is this fair? On top of this says we will have to pay extra if the contract is not renewed before[protected].
We request the manufacturer to scale down the annual contract to a reasonable level. This is almost one third of the cost of a new purifier.
Akhil govila, [protected].

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May 17, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2018

Eureka Forbes Customer Care's response Dear Akhil,

I value your feedback and have shared your comments with the concerned team. They'll surely take the same into consideration.

Regards,
Priya

Verified Support

Apr 03, 2019

Eureka Forbes Customer Care's response Dear Akhil,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards
Priya

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Comments

Jaiwick Soni

Defective and non function product has been received on January 2018 and put complaint for replacing it still after 3 months product has been nor replace or refund a money.
eureka forbes had apolicy of replacement still sales team leader from Ahmadabad arvind modi nodal officer ronak patel and sales team head subodh mishra.