[Resolved]  Eureka Forbes — roi duo

Address:110092

M/S Eureka Forbes

We r having a RO Duo water purifier at our home 207 First floor, Dayanand Vihar, Delhi 110092.. The AMC was renewed on 14.5.19 for a period of two years. Mr. Anesh Sharma your technician had taken cash payment of Rs 8650.00. He told us that he did not have the consumables at that time and that he would replace them with a day or two. After that he has not turned up. We have made him several calls. Every time he promises that he will come next day, but he has not turned up till 11.06.2019.
You are requested to
1. Send some other technician immediately with necessary consumables.
2. When I called the help line today morning, I was told that our AMC had expired and not renewed. Whereas Mr. Anesh had collected cash wide Receipt Number 809. 0119347 dated 14.5.19. It appears he has not deposited the amount of Rs. 8650/- with the company
3. This gentleman, Mr. Anesh has been harassing us in the past also. He never attends the complaint in time. We had complained to M/S Happy Services to change this person but that service provider has also not helped us.
4. Necessary action may be taken against him and we should be spared from harassment.
Harsh Narang
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Jul 26, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2019
Eureka Forbes Customer Care's response
Dear Customer,

I would like to discuss this further. Please share your registered contact number & customer ID here so that my team can get in touch with you.

Regards,
Anita
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