[Resolved]  Eureka Forbes — service calls not attended and no follow up

Address:607001

My customer id [protected] complaint no.[protected] dt.12.09.17. Called customer 15 times no result. Higher authorities could not be contacted despite repeated efforts. Local cuddalore office not responding my calls. My water purifier is covered by amc for the period from 23.02.15 to 22.02.18. Value of amc is rs.4080. They not even able to find the fault and the technicians they used to send for regular checks are also very poor knowledge about the apparatus.
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Nov 30, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2017
Eureka Forbes Customer Care's response
Dear Ganesh,

I've shared your details with my team in Tamil Nadu. Be assured they'll connect with you at the earliest to address your concern.

Regards,
Anita
Verified Support
Oct 29, 2017
Eureka Forbes Customer Care's response
Dear Ganesh,

I've received an update that your issue has been resolved. Do let me know if you need any other help.

Regards,
Anita
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