[Resolved] Eureka Forbes — service request for installation

sudipta.ghosh02

from Chennai, Tamil Nadu

Address:

Barasat Dakshinpara Sitalatala Road, Kolkata, West Bengal, 700124

I registered one installation service request for my dr. Aquaguard magna hd ro uv water purifier on 20th july'19. Service request number is: [protected]. Till now none from installation team has contacted. I called up the customer care on 21st & 22nd july'19 & they assured me every time that within 12 hours the issue will be resolved.
Till now issue has not been addressed.

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Aug 31, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2019

Eureka Forbes Customer Care's response Dear Sudipta,

Your Installation request has been shared with my team in Kolkata. They will surely attend the same at the earliest. Request your cooperation in the meantime.

Regards,
Piyush

Verified Support

Jul 31, 2019

Eureka Forbes Customer Care's response Dear Sudipta,

Basis the feedback from my team, I understand that your concern has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Piyush