[Resolved] Eureka Forbes — service request unattended | |||
I, dr. Chethan has raised a service request on 9th oct 2019 (Request number:[protected]) which still not attended. One week back water purifier was not working which was serviced. After service it worked for just 3days. Since around ten days we are getting mineral water from outside to drink. Water purifier is just 4 months old and has stopped working for second time. Eureka forbes water purifier and also customer service are the worst. I recommend consumers to consider other company water purifiers for better service. Was this information helpful? | |||
Nov 26, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Oct 18, 2019 Eureka Forbes Customer Care's response Dear Chetan, Your request has been escalated to my service team in Bhubaneswar. They will get in touch with you at the earliest for further assistance. Request your patience. Regards, Anita Verified Support Oct 23, 2019 Eureka Forbes Customer Care's response Dear Chetan, I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation. Regards, Anita | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7753
Pending
413
Resolved
4406
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
This Issue is pending from Feb 2019.
Service request number [protected]
I've responded to your concern via Twitter & shall take it forward from there.
Regards,
Anita