[Resolved]  Eureka Forbes — Unethical behaviour by the service provider

Address:

Gwalior, Madhya Pradesh, 474002

Hi,
i'm from Gwalior, the eureka forbes service provider is very unethical and rude.
he made us sign service contract for water purifier according to which the service of the water purifier would be done in every three months . he made us sign contract for Rs3825 from 27/12/13 to 26/12/16.they only paid visit for 5 -6 times in the entire contract period of three years . on 26/12/16 they called us for signing a new contract of again three years and said they would never pay a visit in the time of need if we don't sign they agreement.we refused .After that we called them 10 times but they refuse to provide any service .there only interest is to make us sign contract, take money and again don't respond to our service calls which should be done according to their contract.our water purifier is not working and we don't know what to do.as they refuse to provide service.
details are as follows:-

Contract Receipt No:[protected]
Customer Code:-[protected]
Contract Period:- 27/12/13 -26/12/16
Eureka Forbes city Franchise owner:- Mr. Harsh Kapoor