Eureka Forbes — Unsatisfactory Service of RO Genius model

kamra69

from Bhogpur, Punjab

Address:

Panchkula, Haryana

I am using Genius model RO in Panchkula for the last two years.Every time after service, the water leakage starts in1-2 hours period. I regret to say that after repeated requests the persons addresses the complaint in 7-10 days & charge us without our fault. This had happened twice in the past. Now this time today, same has happened. I have requested again to address the complaint. No body is responding. Our complaint no. is [protected] from registered Mobile No.[protected]. I am your premium client and don't like the nasty things every time. You are requested to solve this problem at the earliest.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi kamra69,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team