| Address: registered number: 8121217505 City: Hyderabad, Diamond hills, near Manikonda. |
I am writing to express my dissatisfaction with the service I have received since purchasing an Annual Maintenance Contract (AMC) from Eureka Forbes on 10 January 2025. Despite booking a service on the same day, I have not received any response or service as of 20 January 2025.
I have been diligently following up with your customer service team on a daily basis, but my issue remains unresolved. I have been repeatedly assured that my issue would be resolved within 24 hours, but these promises have not been fulfilled. Additionally, I visited the Manikonda branch listed on your website, only to find that it has not been operational for the past one and a half years. Despite this, the assigned technician has not been changed, and the status of my service request has remained unchanged since 11 January 2025.
It has now been 10 days, and I am still without the service I paid for. As a result, I have been forced to purchase water from outside sources, which is both inconvenient and unacceptable given that I have already paid for AMC service.
I kindly request immediate action to resolve this issue. I expect a prompt response and resolution to my service request.
Thank you for your attention to this matter.
Sincerely, Iqbal baba Was this information helpful? | 
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