[Resolved] Eureka Forbes — vacuum cleaner/ I am complain for your service.
Y
Yash Kateshiya
from Rajkot, Gujarat
I have purchased EC I clean vacuum cleaner on dt. 3 oct.19 thorough eureka forbs ltd. Demo of the vaccume cleaner is given by imaran odiya id[protected] mob. [protected]. And he does not the techinalbdetails about the machine, at behind of machine there R is written but he doesn't know about this R. When asking about this R he is replaying that "machine is not made at his home". What is the R for rejected?? After this we have complain at helpline at 13 oct. but they are not hereing for 3 days. So i requested that if this machine is rejected piece then change my machine kindly.
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Dec 1, 2019
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
Eureka Forbes Customer Care's response Dear Yash,
Your trust is very precious to us. I will definitely have my team look into your concern on priority. Please help me with your registered contact number or customer ID, so that I can have this checked with the relevant team.
Regards,
Priya
Verified Support
Oct 22, 2019
Eureka Forbes Customer Care's response Dear Yash,
I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.
Regards,
Priya
Verified Support
Oct 23, 2019
Eureka Forbes Customer Care's response Dear Yash,
As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!
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