[Resolved]  Eureka Forbes — water purifier complaint not attending

Address:Saibab temple st., Kovur road, Kandukur, Prakasam, Prakasam, Andhra Pradesh, 523105

Last serviced on[protected] and paid 8500/- towards 2 years Amc to Raju Enterprises authorised franchise for Eurekaforbes Ltd.

Since last 10 days water purifier is not working and has been calling the engineer since then but not attended the repair.

We have been using local available water and family members got sick. Need justice in this regard. Never expected such service from Eurekaforbes Ltd.
+1 photos
+1 videos
Was this information helpful?
No (0)
Yes (0)
Sep 30, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2019
Eureka Forbes Customer Care's response
Dear Vinayak,

I completely understand your concern. Please share your registered contact number or customer ID here so that my team can connect with you at the earliest to look into this.

Regards,
Anita
Verified Support
Aug 27, 2019
Eureka Forbes Customer Care's response
Dear Vinayak,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Anita
Verified Support
Aug 29, 2019
Eureka Forbes Customer Care's response
Dear Vinayak,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Anita
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7749
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information