[Resolved] Eureka Forbes — water purifier, enhance ro+uv
3/1 - BUXARAH 1ST BYE LANE, Howrah, West Bengal, India
A.a.a.mullick on Apr 15, 2019
Customer code : [protected], Name : ASRAF ALI MULLICK, Howrah, AMC period from 25/8/18 to 24/8/19, contact receipt no.[protected]. The technician of service provider at Howrah stated that payment of consumables is to be made ( the candle).
The technician attended today on 15/04/19 after lodging complaint. Problem is " overflowing the tank over the purifier, warmer water and odd sound during running of it."
I have installed the Aquagurd in the year 2013 and AMC continued since that year. Requesting to replace the consumables i.e., candles free of cost as per provision of AMC.
ASRAF ALI MULLICK, Retired civil service-W.B.C.S. (Executive)
3/1 Baksara 1st bye lane, Howrah, PIN- 711110
Complaint marked as Resolved May 23, 2019
[Apr 15, 2019] Eureka Forbes customer support has been notified about the posted complaint.
Verified SupportEureka Forbes Customer Care's response, Apr 17, 2019
Your details have been sent to my team in Howrah. They will get in touch with you as soon as possible to assist you further.
Verified SupportEureka Forbes Customer Care's response, Apr 22, 2019
I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.
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