[Resolved]  Eureka Forbes — Water purifier from eureka forbes

Address:East Khasi Hills, Meghalaya, 793001

I have bought a aqua-guard water purifier in the month of september 2016 vide order [protected] dated 22nd sept 2016 by way of exchanging my old water aqua-guard water purifier. The aqua guard was delivered to my house and the sales person mr singh has informed me that the first mandatory service would be taken up after six months. An sms was recieved by me on 22/02/17 that the service would be done by march 2017. Unfotunately non of the technicians have turn up for the sevicing till date. Inspite of my repeated calls to the service centre at shillong the response was very poor and they had also promised that the servicing would be done but was never being done. I request your esteem company to kindly resolve the matter at the earliest so as not to cause further pain & agony to the customer like me. Thanking you
Mr. A m kharmawphlang, shillong, meghalaya
Was this information helpful?
No (0)
Yes (0)
Jun 17, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 02, 2017
Eureka Forbes Customer Care's response
Dear Mr. Kharmawphlang,

Please share your contact details/customer ID and I will have my team connect with you soon.

Regards,
Anita
Verified Support
May 04, 2017
Eureka Forbes Customer Care's response
Dear Mr. Kharmawphlang,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita
Verified Support
May 07, 2017
Eureka Forbes Customer Care's response
Dear Mr. Kharmawphlang,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7753
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information