[Resolved] Eureka Forbes — Water purifier from eureka forbes | |||
I have bought a aqua-guard water purifier in the month of september 2016 vide order [protected] dated 22nd sept 2016 by way of exchanging my old water aqua-guard water purifier. The aqua guard was delivered to my house and the sales person mr singh has informed me that the first mandatory service would be taken up after six months. An sms was recieved by me on 22/02/17 that the service would be done by march 2017. Unfotunately non of the technicians have turn up for the sevicing till date. Inspite of my repeated calls to the service centre at shillong the response was very poor and they had also promised that the servicing would be done but was never being done. I request your esteem company to kindly resolve the matter at the earliest so as not to cause further pain & agony to the customer like me. Thanking you Mr. A m kharmawphlang, shillong, meghalaya Was this information helpful? | |||
Jun 17, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support May 02, 2017 Eureka Forbes Customer Care's response Dear Mr. Kharmawphlang, Please share your contact details/customer ID and I will have my team connect with you soon. Regards, Anita Verified Support May 04, 2017 Eureka Forbes Customer Care's response Dear Mr. Kharmawphlang, I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest. Regards, Anita Verified Support May 07, 2017 Eureka Forbes Customer Care's response Dear Mr. Kharmawphlang, As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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