[Resolved]  Eureka Forbes — water purifier installation and fitting

Address:Choorakkad, Thripunithura, 682301

I had brought a aquaguard water purifier(crystal next) from my near by shop(Lulu connect) 3 weeks ago.i have been told that installation will be done in 2 days.
It's been 3 weeks no one had called me in my contact no and I had called your customer care executive 3 times once in a week manner and I am fed up with the peply they are giving me.They are repeating the same thing"installation will be done today .executive will be sent today itself".it Would be great if can give the request no at least so that I can followup
Please do the needful or else I refund my money and get rid of this .there are plenty of water purifiers in the market.
This type of mannerisms will create a bad image for your company .
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Oct 30, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2019
Eureka Forbes Customer Care's response
Dear Geethuvijayan,

I do understand your concern. Please share your registered contact number/customer ID here. I'll definitely have my service team get in touch with you soon to complete the installation of your product.

Regards,
Piyush
Verified Support
Sep 23, 2019
Eureka Forbes Customer Care's response
Dear Geethuvijayan,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Piyush
Verified Support
Sep 27, 2019
Eureka Forbes Customer Care's response
Dear Geethuvijayan,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Piyush
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