[Resolved] Eureka Forbes — Water purifier RO+UV

Naayi

from Hunsur, Karnataka

Address:	Mysore, Karnataka, 570026
Website:	www.eurekaforbes.com

Your service representative in Mysore is not providing AMC though I have paid by cheque Rs 8600. Several complaints have been made complaint no [protected].on 12, 14, 16, 18, 19 Jan 2017. The technician has not turned up.
I want my money refunded.The AMC is for 2 years. 16 Dec 2015 to 15 Dec 2017.Representative who has collected the cheque and gave me the AMC copy is Srinath mob no [protected].
I understand he is no longer with the company.
I want my AMC refunded. I am disappointed with the company's indifferent attitude
My email id is [protected]@gmail.com; Mobile no [protected]

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Mar 9, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2017

Eureka Forbes Customer Care's response Dear Naayi,

I am concerned to note this and have shared your details with my team at Mysore. They shall contact you soon to resolve your issue.

Regards,
Shiraz

Verified Support

Feb 06, 2017

Eureka Forbes Customer Care's response Dear Naayi,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Shiraz