[Resolved]  Eureka Forbes — water purifier service and repairs

Address:500032
Website:water purifier

Since many years we are in annual maintenance contract with eureka forbes. Recent, times their services are very bad may be lack of knowledge, trained personnel. Or negligence towards customers.
My machine is out of service since 12 days, and nobody is ready to solve the problem. They are good enough to allot many reference numbers to our requests and everybody says it escalating to higher authorities, but there is no solution for my problem.
Was this information helpful?
No (0)
Yes (0)
Nov 25, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2018
Eureka Forbes Customer Care's response
Dear Krishna,

I'll surely help you with your concern. Request you to share your registered contact number/customer ID here. My service team will connect with you at the earliest.

Regards,
Priya
Verified Support
Oct 18, 2018
Eureka Forbes Customer Care's response
Dear Krishna,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya
Verified Support
Oct 25, 2018
Eureka Forbes Customer Care's response
Dear Krishna,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7749
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information