[Resolved] Eureka Forbes — water purifier service on 22.09.17 but not working

JatinDeep Singh

from Ranaghat, West Bengal

Address:

Khordha, Odisha, 751006

We had serviced our water purifier around 12 days back and your service engineer had changed all the filters and pipes. On the process of changing he broke the filter stand. Very poor and disfactory service. We request you to keep quality personal for service as that person has no knowledge and says the filter changed before are duplicate but we change our filters only from authorised service centre. Please do the needful soon as we are unable to use our watrr purifier

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Nov 9, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Eureka Forbes Customer Care's response Dear Jatin,

Please share your registered contact number and customer ID here. I'll have my service team connect with you soon to address your concern.

Regards,
Priya

Verified Support

Nov 21, 2017

Eureka Forbes Customer Care's response Dear Jatin,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya