[Resolved]  Eureka Forbes — Water purifier / update amc contract in your system

Address:	400081
Website:	www.eurekaforbes.com

Myself mr mahendra mayekar having a water purifier of m/s. Eureka forbes model - aquaguard enhance uv+. As per company’s system record the amc contract was expired on 25th may 2017. However i have already renewed amc contract from m/s. Eureka forbes on 23/02/2017 (Contract receipt no.[protected] attached herewith) for three and half year and the contract will be valid for the period from 25/02/2017 to 24/08/2020. I had made a payment of rs.4590 /- by cheque no. 010677 dated 23/02/2017 drawn on union bank of india, mulund (East) branch and the cheque was cleared on 14/03/2017.
In spite of this, i have frequently received reminder sms and call from m/s. Eureka forbes to renew amc contract. I inform several time that i have already renewed amc contract, so you also update in your system. They always assured to update the same, but still it pending.
On thursday 29/06/2017 i have place a request on call[protected] for routine servicing. Since i had a daily phone conversation with the customer care and they confirmed to attain the complaint but the same is still pending.
Though request the higher authorities to look into the reported matter at the earliest.