| Address: | No 12, 3rd cross, Ramachandra Garden, Shanthi Layout |
I have slit/mud issues in my borewell water and when i enquired with Eureka Forbes team the sale person came home tested the water conditions and then suggested me to go with water softener along with a small blue filter, i bought AWS 2000 model from nearby Eureka Forbes authorized dealer in Bangalore on end of May.
Within a month the water was not getting filter and i raised a compliant on June stating the same. Technician visited and told he will clean the filter and this issue will not come again, after 15-20 days the problem started again and till now the problem remains, no technician is giving a solution and I've written a escalation email to the ceo escalation mailbox but still no response.
One of the horrible service ever seen. service team blaming sales team. no one responsible in giving a solution.
Having small kids and elderly persons at home, i'm still consuming unfiltered water which is concerning.
Service team, Sales team and escalation team is not responding to the issue. Was this information helpful? | 
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