[Resolved]  Eureka Forbes — waterfurifier damaged by eureka forbes technician

Address:

Pune, Maharashtra

Dear eureka phorbes pvt ltd.
Today we called eureka phorbes technician to change the water candles. His contact number is [protected]. He damaged the pcp part of my water purifier, tried to fix it with for 4 hours. Now plz let me know how do you help customer like me.
Is nt companys responsibility to send trained technicians?
How can i be assured that the pcp he brings tomorrow is original?
How do i know they are nt cheating?
Why should i pay extra for that damaged part as its the mistake of a technician?
Now the quality of the wayerpurifier is questionable because the original pcp is replaced?
Sendining untrained technician is the error of the company hence is nt it expected from the company to replace the wayerpurifier with new one?