[Resolved]  Eureka Forbes — wdx2 euroclean - wrong invoice given

Address:SOMU FLAT Rose Nagar 3rd Main Road Kovilambkkam, 600117

Dear eureka forbes

With reference to the compliant no.[protected] & [protected]

Am prabu from chennai i book wdx2 euroclean from your sales person mr. Radhakrishnan acknowledgement no 448338 payment 14290 made through neft detail enclosed.
Commitment given before sales:
1. One year replace warranty
2. Life time free service
3. Addition 5 accessories
4. Free gifts umbrella
After sales.
1. No free gifts
2. No addition 5 accessories
3. Life time free service not mentioned in the warranty card returned to sales person and till not received
4. Opened box delivered
5. Wrongly given invoice in the name of mr. Sabari girivasan customer code [protected].
6. Floor & carpet cleaner accessories damaged given to the sales person & till not received

Need your intervention to close the issue
I need my produced to deliver given one some one. Model no & sl. No to be mentioned in the warranty other wise i don't want this produced return my money back else will meet in the consumer court.

All the documents enclosed

Thanks & regards
Prabu r
[protected]
+3 photos
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Jan 28, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2019
Eureka Forbes Customer Care's response
Dear Prabu,

I have asked my team from Chennai to get in touch with you. They will do the needful as soon as possible. Request your patience meanwhile.

Regards,
Anita
Verified Support
Dec 27, 2019
Eureka Forbes Customer Care's response
Dear Prabu,

I've received an update that your concern has been resolved. Do let me know if you need any other help.

Regards,
Anita
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