[Resolved] Eureka Forbes — Worst and pathetic service experience from eureka forbes franchise.

Niranjan Kale,PMP®, TOGAF

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400077

Hi,

I have registered complaint [protected]. The franchise serving under name of eureka forbes is highly unprofessional. They have caused damage to our filter with faulty installation. Plus there attitude towards customer is extremely rude and arrogant. There behavior and actions are to the point threatening in nature.
Please black list this franchise. I have vouched to get my filter replaced with some other vendor as post sell service in eureka forbes is pathetic and they do not have alliance with good service provider. I have waster my money more importantly time. However you want to retain your existing customer base please look into these issues more seriously.

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Jan 22, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2016

Eureka Forbes Customer Care's response Dear Niranjan,

That's not the kind of experience I'd want you to have. I have forwarded your issue to my team at Mumbai and they will contact you soon to resolve your issue.

Regards,
Priya

Verified Support

Dec 22, 2016

Eureka Forbes Customer Care's response Dear Niranjan,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya