Eureka Forbes — Worst service and false commitment | |||||
Customer ID : [protected] email : [protected]@jainasafe.com I have bought Dr. Magna Aquaguard direct from the company sales team since the time of purchase i have faced problem with the service and installation of filter. I am continuously making complaints through sms and calls at their call center, but i amazed to hear same response every time i made calls and have false promises of attending the complaint within 24 hours but till date after expiring of almost 35-40 days no one has visited our house to rectify the problem.. It is a matter of same to have a worst service from the company who is having a large number of customer. I humbly request to look into the matter and resolve our problem our product is under warranty. Customer Name : Kamla Jain/ Rahul Jain Was this information helpful? | |||||
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Eureka Forbes customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi Rahul _Jain,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team.