[Resolved]  Eureka Forbes — Worst Service of Eureka Forbes

Address:

Panchmahal, Gujarat

Hello, I have purchased two Compact Water Purifier of Aquaguard from Eureka Forbes – Ahmedabad office two and half months ago. It was told me by your salesman Atit (Mo. No.#: [protected]) that I will receive Bill and Cover within 5 days. After 10 days I started taking follow up for the Bills and Covers, at that time he told me that I will receive in few days.. Month passed after that he stopped taking my call and he was not responding to my messages. So after two months I called at Ahmedabad branch[protected] and Branch Manager – Prashant Patel ([protected]). Prashant told me that I will receive Bills and Covers within two days.. Now 21 days has been passed then I started log a request ([protected]) in Eureka Forbes website . Again No Response at all. I had escalated to third Step in request on your website. I am frustrated now. If it takes more than two – three months to receive bills then how can I expect that we will get service on time? Also I went through different Consumercourt forums and then got to know there are thousands of complaints registered against your company services. Thought I should not have purchased your item. It could have been better to purchase other company’s water purifier. I am thinking to go Consumer Court to file a case against your service. Also I will not suggest any of my friends or relative to purchase item of Eureka Forbes. Thanks, Bhavin Shah Mobile: +91-[protected]